Sevenrooms

UX/UI and visual design internship

2017 - 2018 

SevenRooms is a hospitality startup that provides hotels, nightclub, restaurants and sporting arenas with a way to increase the efficiency of internal management and external customer relations. Its mission is to ultimately hospitality owners to create direct, meaningful and profitable guest relationships.

Overview

During my 10 months at SevenRooms I was able to learn a tremendous amount of technical skill, especially honing my pixel perfect attention for mobile design. I worked on a range of design projects such as the creation of various microsites for employee and client onboarding, business cards, VMS Font Icons, and infographics.

For the mobile app, one of my primary projects was designing the icons and furniture items that were used in the update of the Floorplan Editor feature of the app. Before the release of the updated Foorplan editor, I would design each client's individual floorplan based upon a blueprint and then upload it into the application. However, the Floorplan Editor 2.0 allowed for in-app design of floorplans. My other project was a resdesign of the Client Histories page (screens show below) 

 My tasks also included research on existing UI strategies that would help the team tackle the obstacles they faced. I worked closely with the design and product team and was truly able to learn the ropes of user-focused design. As SevenRooms works very intimately with its various client businesses, it takes their needs and feedback into serious consideration and every feature of the app is thoughtfully made with the user in mind. 

Mobile Slideout Redesign

 My most extensive project at SevenRooms was the redesign of their Client History slideout feature. Previously, the Client History only included the POS items that had been ordered by the customer. My task was to find a way to integrate the customer feedback into this Client History feature. The new information that had to be included was the 5-star ratings and written review that the customer may have left in the feedback email.

PROCESS

As my project was to add new elements to a pre-existing feature, I had to work with the grid blocking already underlaying the mobile device infrastructure on both iPhone and iPad. I had to design the feature for mobile, iPad landscape and iPad portrait. ​ In my first iterations of the design, I included a toggle where the user could hide these additional features or show them. I thought this toggle would be useful for someone trying to go far back into a client's history. However, after looking through actual client histories, I realized the average history details were not very extensive and scrolling through them even with the new elements them would be such a tedious task. Furthermore, after thinking more about the situations in which the user would want see the details of a client's previous visit, they would most likely want to see all the information at once, not just a part of the details 

Mobile Slideout Redesign

 My most extensive project at SevenRooms was the redesign of their Client History slideout feature. Previously, the Client History only included the POS items that had been ordered by the customer. My task was to find a way to integrate the customer feedback into this Client History feature. The new information that had to be included was the 5-star ratings and written review that the customer may have left in the feedback email.

PROCESS

As my project was to add new elements to a pre-existing feature, I had to work with the grid blocking already underlaying the mobile device infrastructure on both iPhone and iPad. I had to design the feature for mobile, iPad landscape and iPad portrait. ​ In my first iterations of the design, I included a toggle where the user could hide these additional features or show them. I thought this toggle would be useful for someone trying to go far back into a client's history. However, after looking through actual client histories, I realized the average history details were not very extensive and scrolling through them even with the new elements them would be such a tedious task. Furthermore, after thinking more about the situations in which the user would want see the details of a client's previous visit, they would most likely want to see all the information at once, not just a part of the details